Privacy Notice for Skyler Design Build, LLC

Introduction

Skyler Design Build, LLC (“Skyler,” “we,” “us,” or “our”) is committed to protecting the privacy of our users (“user” or “you”). This Privacy Notice outlines our practices concerning the collection, use, disclosure, and protection of your information when you visit our website www.skylerdesignbuild.com, including any other media form, channel, mobile website, or mobile application connected to it. We encourage you to read this notice thoroughly to understand our practices regarding your information and how we will treat it. If you disagree with any part of this notice, please refrain from using our website.

For any questions regarding this privacy notice or the practices of this site, please contact us at:

Consent

By accessing our website, using our tools and services, you are agreeing to our Privacy Notice and Terms of Use and consenting to how we collect, store, use, disclose, and all handling of your information, as detailed here. If this doesn’t sit right with you, we ask that you please not use our services.

Information Collection and Use

The information we collect helps us to personalize, improve our website, improve social media and marketing, improve understanding of visitors and clients, focus our services, and provide a better service, including customer support, market research, and direct marketing.  We collect a variety of information to provide our services effectively, including but not limited to:

  • Personal Data and/or Identification Information: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to, email addresses, phone numbers, and postal addresses.
  • Technical Data: Internet Protocol (“IP”) address, your login data, browser type and version, time zone setting and location.
  • Usage Data: We collect information on how the Service is accessed and used. This Usage Data may include details such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, our Service pages that you visit, time and date of your visit, time spent on those pages, and other diagnostic data.
  • Profile and Preferences: Information regarding your preferences, interests, and feedback.
  • Marketing and Communications Data: Your preferences when asked in receiving media, marketing, advertisements, and associated communication content from us.
  • Cookies and Tracking Technologies: We employ cookies and similar tools to enhance your experience and gather information about interactions with our service.

Cookies and Tracking

What Are Cookies? Small text files stored on your device, making your website experience smoother and our services more tailored.

Types of Cookies We Use

  • Essential: For the website to function properly.
  • Analytics: To understand how our site is used, aiming for improvement.
  • Functional: Remembering your preferences for a personalized experience.
  • Advertising: To show you relevant offers.


    Managing Cookies: You have control. Learn how to manage your preferences by visiting your browser’s help articles or our dedicated cookie settings page.

Purpose of Collection

The information we collect helps us to personalize, improve our website, and provide a better service, including customer support, market research, and direct marketing.

Legal Frameworks and Rights

This privacy notice is designed to comply with the General Data Protection Regulation (“GDPR”) for European Union residents, the California Consumer Privacy Act (“CCPA”) for California residents, and other applicable privacy laws. Under these regulations, you have rights including:

  • Access: You can request copies of your personal data.
  • Rectification: You can request that we correct any information you believe is inaccurate.
  • Erasure: Under certain conditions, you can request the erasure of your personal data.
  • Restrict Processing: You have the right to request that we restrict the processing of your personal data.
  • Object to Processing: You have the right to object to our processing of your personal data.
  • Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you.

 

You have the right to access, correct, or delete your personal data and to withdraw your consent at any time. Requests to exercise these rights can be directed to our contact details below.

Modification to Contact Information

If your personal or contact information changes, or if you would like to review, verify, correct, or delete any personal information we hold about you, you may update your information by

For any questions regarding modification to contact information, please contact us at:

We are committed to maintaining accurate and up-to-date information to serve you better.

Opting Out and Revoking Consent

You may at any time change your preferences regarding the information you receive from us or how we use your information. For communications such as emails, newsletters, and direct marketing, you can opt out by following the unsubscribe link or instructions provided in any email we send. To revoke consent or adjust your data protection preferences for other types of data processing, please contact us directly at the contact details provided in this notice.

Age Limitation and Verification

Skyler’s services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. It is assumed that access to our website and services by minors is done with parental consent, as we have no feasible way to verify the age of individuals accessing our website. We rely on parents or guardians to supervise minors’ internet usage and to provide consent for the collection of personal information by Skyler. If a parent or guardian believes that Skyler has inadvertently collected personal information from a child under the age of 18 without proper consent, please contact us immediately so that we may take appropriate steps to address the issue at:

Third-Party Sharing

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users.

International Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We employ safeguards, including Standard Contractual Clauses and adherence to Privacy Shield principles, to ensure that your data is protected and transferred securely across borders.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. To protect your personal data, we implement robust security measures including:

  • Encryption of data in transit and at rest.
  • Secure server hosting.
  • Regular security assessments and penetration testing.
  • Access control and authentication measures.

Data Breach Procedures

In the unlikely event of a data breach, we will promptly notify affected individuals and relevant authorities, as required by law, detailing the nature of the breach, the categories of data involved, and the measures taken to address and mitigate the breach.

Data Protection Officer

For any concerns or questions about your data, you can contact our interim Data Protection Officer (“DPO”) at:

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Notice, and to comply with our legal obligations, resolve disputes, and enforce our policies.

Changes to This Privacy Notice

We may update our Privacy Notice from time to time. We will notify you of any changes by posting the new Privacy Notice on this page.

Compliance with Laws

We will comply with all applicable laws, regulations, and guidelines concerning the collection, use, and retention of personal data.

Use of Automated Decision-Making and Profiling

Skyler may use automated decision-making processes or profiling to better understand your needs and preferences, to improve our service offerings, or for other internal purposes. These processes are designed to analyze your usage patterns, preferences, and behavior based on the information we collect. However, these decisions do not have legal or similarly significant effects on you. You have the right to request human intervention, to express your point of view, and to contest any decision made solely on automated processing, including profiling, that produced legal effects concerning you or similarly significantly affected you.

AI Development and Data Use

We engage in AI development and data use in a manner that respects user privacy and complies with applicable data protection laws. Users will be informed and, where necessary, consent obtained for any AI-related activities.

AI Contact Agreement and Data Mining Acknowledgement

By using our services, you acknowledge and agree to our use of data mining and AI technologies for improving service delivery, customer support, and offering personalized experiences.  AI and automated decision-making are used responsibly, for things like enhancing services without compromising your rights or privacy.

SMS Contact and Disclosure

Skyler may contact you via Short Message Service (“SMS”) messages for various purposes, including service updates, marketing, and promotional offers. These communications are provided at no cost to Skyler; however, message and data rates may apply according to your mobile phone service provider. By consenting to receive SMS messages from us, you acknowledge and accept any charges that may incur from your mobile provider. If you do not wish to incur SMS charges or prefer not to receive SMS communications, you are advised to opt-out by following the instructions provided in the SMS messages or by contacting us directly.

Accuracy of Materials

The information and materials provided by Skyler, including but not limited to details on our services, processes, procedures, people, history, sales, marketing, and advertising, are intended for general informational purposes. While we strive to ensure the accuracy and completeness of this information, errors or omissions may occur. Skyler makes no warranties regarding the accuracy, reliability, or completeness of the information provided. We commit to correcting any inaccuracies and updating information in a timely manner, with a review and update cycle not exceeding 36 months.

Commitment to Fair Resolution

We believe in resolving disputes amicably and efficiently. If you feel dissatisfied with any aspect of our services or believe there has been a violation of your rights, we encourage you to contact us directly.  We are committed to engaging in a constructive dialogue to seek a resolution that is fair and respectful of your concerns.

Preserving Your Rights

This agreement does not in any way intend to deprive you of any statutory rights you may have. We recognize and support your right to seek legal recourse under applicable laws. Our goal is to provide a pathway to resolving disputes without the need for legal action, whenever possible. However, if you believe legal action is necessary, this agreement does not prevent you from filing a claim in a court of competent jurisdiction.

Steps to Resolution

  1. Notification: Should you wish to raise a concern or dispute, please notify us at contactus@skylerdesignbuild.com. Provide a detailed description of your concern and any specific resolution you seek.
  2. Review and Dialogue: Upon receiving your concern, we will review the details and engage in a dialogue with you to understand and address the issue comprehensively.
  3. Mutual Agreement: We aim for a resolution that is mutually agreed upon, respecting both your perspective and our policies.

For any disputes, concerns, or questions about your rights, you can reach out to us directly at:

We appreciate the trust you place in us and are here to ensure that your experience with Skyler is both positive and respectful of your rights.  Using our services means you’re okay with how we use data to improve your experience. Questions or concerns? We’re just a message away.